Avaliação do nível de serviço logístico de uma empresa distribuidora de autopeças

Revista Produção Online

José Geraldo Vidal Vieira¹  Adelson Martins Figueiredo²  Fábio Germano Cardoso³  João Eduardo Azevedo Ramos Silva¹ 

[1] Universidade Federal de São Carlos;Universidade Federal São Carlos;Universidade Federal de São Carlos - Campus Sorocaba

关键词: Lean Thinking;    Seis Sigma;    Lean Seis Sigma;    melhoria contínua;    qualidade;   

DOI  :  

学科分类：社会科学、人文和艺术（综合）

来源: Associacao Brasileira de Engenharia de Producao (A B E P R O)

【 摘 要 】

The stock management theories have a mathematical and statistical trend, usually failing in exposing the business side of decisions regarding inventory costs and the related service levels. The article tests the theory of defining the service level by building the profit mathematical model, using for such some available historical data. With this theory it is possible to find the optimal service level by deriving the profit curve and equaling the marginal profit to zero. The research is characterized as a case research of an auto parts distribution company. The calculated optimal service level was compared to the data available from the company. The results of such analysis revealed the fact that only the theory of calculating the optimal service level through the profit curve derivation is not sufficient to explain how the company defines which service level is going to be used.

【 授权许可】

Unknown