Emotional Labor and Occupational Well-Being: Latent Profile Transition Analysis Approach

Frontiers in Psychology

Francis Cheung¹ 

关键词: emotional labor;    latent profile transition analysis;    job satisfaction;    workload;    psychological distress;   

DOI  :  10.3389/fpsyg.2018.01084

学科分类：心理学（综合）

来源: Frontiers

【 摘 要 】

This study used the latent profile transition analysis (LPTA) to analyze whether emotional labor profiles change across time and how these profiles relate to occupational well-being (i.e., job satisfaction, quality of work life, psychological distress, and work–family conflict). A total of 155 full-time Chinese employees completed the questionnaire survey at two time points. Three latent profiles were identified at Time 1 and the same profiles were replicated at Time 2. We determined that the majority of the participants retained the original profiles. Lastly, occupational well-being differed significantly across the identified profiles. The limitations and implications of this study were also provided.

【 授权许可】

CC BY