The prospective effects of workplace violence on physicians’ job satisfaction and turnover intentions: the buffering effect of job control

BMC Health Services Research

Marko Elovainio²  Jukka Vänskä⁴  Marianna Virtanen³  Anne Kouvonen¹  Tarja Heponiemi² 

[1] UKCRC Centre of Excellence for Public Health (NI), Queen’s University Belfast, Belfast, UK;National Institute for Health and Welfare, P.O. Box 30, Helsinki 00271, Finland;Finnish Institute of Occupational Health, Helsinki, Finland;Finnish Medical Association, Helsinki, Finland

关键词: Physicians;    Intentions to quit;    Psychosocial resources;    Work-related violence;    Job control;   

Others  :  1134320
DOI  :  10.1186/1472-6963-14-19

 received in 2012-11-20, accepted in 2014-01-14,  发布年份 2014

【 摘 要 】

Background

Health care professionals, including physicians, are at high risk of encountering workplace violence. At the same time physician turnover is an increasing problem that threatens the functioning of the health care sector worldwide. The present study examined the prospective associations of work-related physical violence and bullying with physicians’ turnover intentions and job satisfaction. In addition, we tested whether job control would modify these associations.

Methods

The present study was a 4-year longitudinal survey study, with data gathered in 2006 and 2010.The present sample included 1515 (61% women) Finnish physicians aged 25–63 years at baseline. Analyses of covariance (ANCOVA) were conducted while adjusting for gender, age, baseline levels, specialisation status, and employment sector.

Results

The results of covariance analyses showed that physical violence led to increased physician turnover intentions and that both bullying and physical violence led to reduced physician job satisfaction even after adjustments. We also found that opportunities for job control were able to alleviate the increase in turnover intentions resulting from bullying.

Conclusions

Our results suggest that workplace violence is an extensive problem in the health care sector and may lead to increased turnover and job dissatisfaction. Thus, health care organisations should approach this problem through different means, for example, by giving health care employees more opportunities to control their own work.

【 授权许可】

   
2014 Heponiemi et al.; licensee BioMed Central Ltd.

【 图 表 】

Figure 1.

Figure 2.

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