Evaluation of the used of visual electronic banking system application using UTAUT 2 in Bank Central Asia corporation

2nd Nommensen International Conference on Technology and Engineering

Fajar, Ahmad Nurul^1 ; Johanes, Frits Septian^2 ; Girsang, Abba Suganda^3 ; Wang, Gunawan^4

Information Systems Management Department, BINUS Graduate Program-Master of Information System Management, Bina Nusantara University, Jakarta, Indonesia^1

Information Systems Management Department, BINUS Graduate Program - Master of Information System Management, Bina Nusantara University, Jakarta, Indonesia^2

Infor. Systems Management Department, BINUS Graduate Program-Master of Information System Management, Bina Nusantara University, Jakarta, Indonesia^3

Computer Science Department, BINUS Graduate Program-Master of Computer Science, Bina Nusantara University, Jakarta, Indonesia^4

关键词: Behavioral intention;    Calculation results;    Central Asia;    Direct observations;    Electronic banking;    Facilitating conditions;    Model approach;    Primary data;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/420/1/012096/pdf
DOI  :  10.1088/1757-899X/420/1/012096

来源: IOP

【 摘 要 】

The purpose of this study is to determine the factors that encourage the use of visual electronic banking system (VEBS) application in Bank Central Asia Corporation, and provide an idea to increase the use of VEBS. This study using UTAUT 2 model approach. The primary data obtained from interviews, direct observation and questionnaires that distributed and processed using SEM-PLS. The results of this study provide qualitative calculation results of UTAUT 2 variable. The conclusion obtained that interest of the use of application VEBS affected by variables facilitating condition, performance expectancy and behavioral intention. From these conclusions this study provided an idea to the future development of application's features for more effective and efficient use.