Interface and Service Analysis on Student Website Using Kansei Engineering and Kano

International Conference on Informatics, Engineering, Science and Technology

计算机科学;工业技术

Ginting, S.^1 ; Hadiana, A.^2

Universitas Komputer Indonesia, Jl. Dipatiukur No.112-116, Jawa Barat, Bandung, Indonesia^1

Lembaga Ilmu Pengetahuan Indonesia, Universitas Komputer Indonesia, Jl. Sangkuriang Gd 20 Cisitu, Bandung, Jawa Barat, Indonesia^2

关键词: Design interface;    Information quality;    Interface analysis;    Kansei Engineering;    Priority service;    Service analysis;    Service interaction;    Website interface designs;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/407/1/012170/pdf
DOI  :  10.1088/1757-899X/407/1/012170

来源: IOP

【 摘 要 】

This research has the purpose of making design interface recommendations for student websites and service suggestions that need to be improved and maintained on the student website. In conducting research for interface analysis using kansei engineering that manipulates the user's feelings into things that can be transformed into website interface design and analysis services that have been on the website using canoe method. This research produces one major factor influencing the interface that is "fresh" and for the first priority service attribute that needs to be improved there is 1 attribute of usability, information quality and service interaction dimension, second priority attribute that needs to be improved 3 attributes of information quality, 1 attribute from service interaction. A third priority attribute that needs to be improved one attribute of usability and one attribute of information quality. The first priority must be maintained 3 attributes of information quality and service interaction. The second priority should be to maintain the 7 attributes of usability, the 4 attributes of the service interaction. Research will help the website creator in designing good software website, application in design because with design that adapted to user feeling will make user interested in using software made so that developer do not feel useless in work.