Analysis of Fast Food Service Capability Based on Flexsim Modeling and Simulation

2018 5th International Conference on Advanced Composite Materials and Manufacturing Engineering

He, Heng^1 ; Hu, Zhongmin^1

College of Management, Guangxi University of Science and Technology, Liu Zhou

545006, China^1

关键词: Actual operation;    Allocation efficiencies;    Business Process;    Model and simulation;    Operation model;    Service capability;    Simulation software;    System integration;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/394/5/052005/pdf
DOI  :  10.1088/1757-899X/394/5/052005

来源: IOP

【 摘 要 】

The process of improving the efficiency of restaurants is a process of system integration and construction of restaurant business processes, service capabilities, and management. The foundation of the task is to establish a model of the enterprise operating system and to measure the service capabilities of the enterprise through the simulation of the model. Therefore, this article builds the model of the a restaurant service system based on the flexsim simulation software, sets the parameters of the service system model according to the actual operation data of the restaurant, and observes whether there is redundancy or insufficiency in the service capability of the service system through the operation model, and the simulation result Analyze, combine the actual situation of the restaurant, put forward the corresponding improvement suggestion, in order to improve the resource allocation efficiency of the restaurant busy hour, increase the income of the restaurant, shorten the average wait time of the customer, increase customer satisfaction, make the restaurant in the competition in an invincible position.