The Wayfinding Technology Application Dependability and its influential factors on Millennials

Postgraduate Symposium in Civil and Environmental Engineering 2019

生态环境科学;土木建筑工程

Jalil, Emy Ezura A.^1^2 ; Ee Lim, Kiong^2 ; Loo Wong, Wai^2 ; Phok Yang, Boon^2

Technology and Supply Chain Excellence Institute, Universiti Utara Malaysia, Sintok, Kedah

06010, Malaysia^1

School of Technology Management and Logistics, Universiti Utara Malaysia, Sintok, Kedah

06010, Malaysia^2

关键词: Independent variables;    Influential factors;    Millennials;    Online surveys;    Quantitative approach;    Social influence;    System reliability;    Technology application;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/601/1/012001/pdf
DOI  :  10.1088/1757-899X/601/1/012001

来源: IOP

【 摘 要 】

The use of navigational applications is getting famous among riders. With the development of the internet, routes information is easily at the fingertips. From a fundamental perspective, routing could not be completed without navigational applications. The performance of navigational applications can be considered as one of the determinants that influence dependability on navigational applications. This paper presents the factors that influence the dependability of technology application in way-finding. In this study, three factors influence the dependability of navigational applications in way-finding which consists of social influence; accurateness and system reliability have been adopted. Using a quantitative approach via online survey design; about with 406 usable data derived from the population sample and they were identified to be dependent on navigational apps in their wayfinding needs. As a result, the findings indicated that all of the independent variables such as social influence, accurateness and system reliability have a significant relationship with dependability on navigational applications.