Research on Service Design of Community Medical Facilities Based on Aging-appropriate and Elderly-centered

2019 7th International Forum on Industrial Design

工业技术（总论）

Yao, Yangfan^1 ; Zhou, Xiaoru^1 ; Zhu, Tianyang^1

Departments of Mechanical and Electrical Engineering, University of Beijing University of Chemical Technology, 100029, China^1

关键词: Community health service;    Contact points;    Medical facility;    Medical services;    Optimal design;    Service design;    Service systems;    Urban community;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/573/1/012075/pdf
DOI  :  10.1088/1757-899X/573/1/012075

学科分类：工业工程学

来源: IOP

【 摘 要 】

Research on urban community medical service facilities, from the perspective of service design methods, combined with the community medical service system, according to the needs of the community elderly, analyze the needs of community elderly for community medical service facilities, and seek contact points between community elderly and medical facilities. Conceive community health services and build medical service facilities that meet the needs of the elderly in the community. Through the optimal design of the urban community medical facilities service system, the effectiveness of community medical service facilities will be further improved, thereby improving the satisfaction of community elderly people on community public medical service facilities, and providing reference for the research of community medical facilities service system and service mode design.