Framework for Formulating Internal Environment Strengthening Strategy for Developing Testing Laboratories (Case Study: Universitas Sebelas Maret)

11th Curtin University Technology, Science and Engineering (CUTSE) International Conference

工业技术（总论）

Aqidawati, E.F.^1 ; Sutopo, W.^2 ; Zakaria, R.^2

Laboratory of Logistics System and Business, Department of Industrial Engineering, Universitas Sebelas Maret, Surakarta 57125, Indonesia^1

Research Group of Industrial Engineering and Techno-economics, Department of Industrial Engineering, Universitas Sebelas Maret, Surakarta 57125, Indonesia^2

关键词: ISO/IEC 17025;    National standard;    Service business;    Standard requirements;    strategy;    Testing laboratories;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/495/1/012045/pdf
DOI  :  10.1088/1757-899X/495/1/012045

学科分类：工业工程学

来源: IOP

【 摘 要 】

Universitas Sebelas Maret (UNS) is one of the universities that aimed to become Legal State University (PTN BH)In order to accelerate towards PTN BH status, UNS needs to improve the quality of the service business which has been operated, namely testing laboratory service business so that UNS can do better in revenue generating . In other words, the quality of laboratories needs to be improved by fulfilling standard requirements which has been stated in Indonesian National Standard (SNI) for testing laboratories, namely SNI ISO/IEC 17025. Thus, laboratories in UNS can achieve accreditation to comply with the PTN BH status. The selection of the right strategy needs to be considered in implementing SNI ISO/IEC 17025 in order to obtain accreditation for the laboratory. In this paper, a framework for formulating strategy to strengthen laboratory's internal environment are designed. This paper results a questionnaire to assess laboratory's strength and weakness.