Implementation of PDCA Cycle in Calibration and Testing Laboratory Based on ISO/IEC 17025:2017

Annual Conference on Industrial and System Engineering 2019

工业技术（总论）

Habibie, M.H.^1 ; Kresiani, R.H.^1

Pusat Riset Dan Pengembangan SDM, Badan Standardisasi Nasional, Kompleks Puspiptek, Tangerang Selatan, Indonesia^1

关键词: ISO 9001;    ISO/IEC 17025;    PDCA cycles;    Plan do check acts;    Process-based;    Reference standard;    Testing laboratories;    Transition period;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/598/1/012108/pdf
DOI  :  10.1088/1757-899X/598/1/012108

学科分类：工业工程学

来源: IOP

【 摘 要 】

ISO/IEC 17025:2017 is aninternational reference standard for calibration and testing laboratories to improve their competence, to promote confidence in the operation of laboratory, and to generate valid results. Implementation of ISO/IEC 17025:2017 is also related to the implementation of ISO 9001:2015 standard which contains a process-based PDCA cycle (Plan-Do-Check-Act). The PDCA cycle is commonly used in terms of improving quality of services that is in line with the objective of the implementation of ISO/IEC 17025:2017. Therefore, this research discusses the concept of PDCA which is used in ISO 9001:2015 based on ISO/IEC 17025:2017's clause to provide convenience in understanding the implementation of ISO/IEC 17025:2017in the transition period. This research is conducted by reviewing clause by clause on ISO/IEC 17025:2017 standard which is connected with PDCA concept. The result of this research is obtained PDCA model which contains clauses on ISO/IEC 17025:2017 standard accompanied by its implementation in calibration and testing laboratories.