Effect of cross-cultural differences on industrial communication

1st International Scientific Practical Conference "Breakthrough Technologies and Communications in Industry"

工业技术（总论）;无线电电子学

Eltanskaya, Elena^1 ; Kulichenko, Yulia^1 ; Medvedeva, Lyudmila^1

Volgograd State University, Prospect Universitetsky 100, Volgograd

400062, Russia^1

关键词: Cross cultural competence;    Cross-cultural communication;    Cross-cultural differences;    Cultural backgrounds;    Economic integration;    Effective communication;    Effective management;    Industrial communications;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/483/1/012028/pdf
DOI  :  10.1088/1757-899X/483/1/012028

学科分类：工业工程学

来源: IOP

【 摘 要 】

This research deals with the important circumstances influencing cross-cultural communication and disagreements arising within it. Current social changes affect the world we live in and as a result the relationships between countries and individuals. Globalisation, economic integration and labour migration have a significant impact on industrial communication. The successful operation and development of an enterprise are heavily dependent on effective communication between co-workers who often come from different cultural background nowadays. The specificity of this type of communication is described in the article. The special attention is paid to the possible problems in cross-cultural interaction. The chain of causes and effects leading to miscommunication is determined. The article also provides analysis of the barriers to effective communication and describes the problems caused by them. The importance of cross-cultural competence is emphasised and the principles of effective management as a way of solving cross-cultural conflicts in communication are characterized.