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1 The Use of Kano Model to Find the Satisfaction Assessment on the Attributes of an Infant Incubator Product: A Case Study of APrivate Hospital [会议论文]

作者:Tarigan, Ukurta^1, Ginting, Rosnani^1, Siregar, Ikhsan^1

关键词:Calculation results;Customer dissatisfaction;...

会议举办机构:Department of Industrial Engineering, University of Sumatera Utara, Medan

会议时间:2019

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