Performance Evaluation of the Chinese Real Estate Developer’s Quality Management

Real estate developers;Quality management;Performance evaluation;Performance indicator system;프로젝트 품질관리

공과대학 건축학과 ;

University:서울대학교 대학원

关键词: Real estate developers;    Quality management;    Performance evaluation;    Performance indicator system;    프로젝트 품질관리;   

Others  :  http://s-space.snu.ac.kr/bitstream/10371/137318/1/000000146228.pdf

美国|英语

来源: Seoul National University Open Repository

【 摘 要 】

In recent years, the real estate industry in a rapid development, but at the same time, a lot of capital investment still has not change back to quality improvement, the complaints about building quality in the real estate industry accounted for the first in China. Real estate project quality accident continue to occur. In fact, the real estate developers to strengthen quality management can significantly improve the project quality, but now the problem is lack of related practice and theory about quality management evaluation for real estate developers. In order to evaluate developer’s current quality management level accurately, and find out the deficiencies for targeted improvement, this paper attempts to establish a reasonable and effective evaluation indicator system on developer’s quality evaluation, so as to ultimately improve the quality management performance of developers. The developer’s responsibility of quality management in existing legal norms, and the research and best practice on developer’s effective measures of quality management at home and abroad are the basis foundation of developer’s quality management evaluation. This paper summarized the responsibility and effective measures of the quality management of the developers through a lot of literature research also and summarized the general process and main contents of the quality management of real estate developers, then summed up the main points of developer’s quality management. This prepared a theoretical basis. for developer’s quality management performance evaluation. Based on the above content, developers’ quality management can be divided into two main parts. The first part is developer’s self-management in the early stage of project when the other project participants like designer and contractors has not involved in. After entering the design survey stage, with the participation of designer, contractor and supervisor, the main responsibility of developer became to participant’s management. Therefore, this paper starts from the two aspects of the developer;;s own management and the participant’s management established and indicator system, which contained 2 first-level indicators, 8 second-level indicators, 17 third-level indicators. Afterwards, this research used the questionnaire survey and Analytic Hierarchy Process (AHP) to assign the weight of the indictors.Finally, the developer could understand own quality management through the Quality Management Performance Evaluation Indictors System established in this research, and basis on the evaluation results could find out the shortcomings in management process and make corresponding improvement measures.