Parent satisfaction with school services for children with autism spectrum disorders: the meaning of satisfaction

Parent satisfaction;Children with Autism Spectrum Disorders;Satisfaction with School Services

Park, Hye-Jin

关键词: Parent satisfaction;    Children with Autism Spectrum Disorders;    Satisfaction with School Services;   

Others  :  https://www.ideals.illinois.edu/bitstream/handle/2142/46732/Hyejin_Park.pdf?sequence=1&isAllowed=y

美国|英语

来源: The Illinois Digital Environment for Access to Learning and Scholarship

【 摘 要 】

This study addresses the gaps and limitations in the literature by examining parent satisfaction with the school services that their young children with ASD are receiving, using a mixed methods approach that includes interview and survey methodology. Sixteen parents of children with ASD participated in the study. The results reveal that although the majority of the parents reported that they were satisfied with school services, when asked about how they judged “satisfaction” during the interview they provided many reasons as to why they were not satisfied. The rationale they provided was consistent with aspects of school services used to measure parent satisfaction in the literature including parent-school communication, staff competence, staff attitudes, amount of services, addressing child needs or concerns, and child progress. The rationale also was closely related to why parents were satisfied with private services. Finally, parents offered recommendations to enhance parent satisfaction with public school services.