Evaluation of Child Protective Services Call Back Process for Maternal and Infant Health Nurses at Covenant Healthcare, in Saginaw Michigan

child abuse;child negelct;evaluation;child protective services;mandated reporting;health education;Nursing;public health;Public Health

Merz, KelseyMcDaniel, Kyle ;

University of Michigan

关键词: child abuse;    child negelct;    evaluation;    child protective services;    mandated reporting;    health education;    Nursing;    public health;    Public Health;   

Others  :  https://deepblue.lib.umich.edu/bitstream/handle/2027.42/138123/Merz2017.pdf?sequence=1&isAllowed=y

瑞士|英语

来源: The Illinois Digital Environment for Access to Learning and Scholarship

【 摘 要 】

Background: Nurses are mandated by law to report child abuse and neglect, but many may be unsure of what steps to take if Child Protective Services were to call back and ask about a patient. The most current research from 2011, shows that child abuse and neglect costs the United States $ 104 billion, with much of child abuse and neglect going unreported. This paper presents the results of an evaluation for Covenant Healthcare birth center, which was conducted to garner feedback about the Child Protective Services (CPS) call- back process that was implemented in March 2017 on the birth center floor. Methodology: Participants were asked eight questions about their attitudes, confidence level, and knowledge about the CPS callback process and an open- ended question was also added for recommendations for the CPS call- back process. A total of twenty-two nurses filled out the evaluationResults: Results showed that overall, nurses felt confident knowing the steps of the CPS call-back system (87%), nurses felt the CPS call-back process was easy to understand (55%), and that patient confidentiality is important when using the CPS call-back system (100%). Nine responses were given for the open-ended question, with results showing that there overall needs to be better communication between the nurses and the CPS worker who come in to visit the patient. Recommendations: The recommendations for Covenant include a system where CPS workers have to sign in and out when visiting a patient, staff trainings should be provided about child abuse and neglect, a suggestion box could be implemented to give further suggestions, and trainings should be done with new staff who come to the birth center floor and the new CPS workers.Keywords: nursing, mandated reporting, child abuse and neglect, evaluations