Improved capacity of the civilservice in Sierra Leone is critical to deliver services forcitizens. The government is tackling challenges of poorperformance through a flagship public sector reform program(improving productivity through management and pay reforms),a part of which involves reform of the civil service. TheWorld Bank is supporting the government on this civilservice reform through a lending project on pay andperformance. The project targets changes in three areas: (1)competitiveness in the pay of civil servants; (2)performance management and accountability of civil servants;and (3) recruiting and staffing to fill key positions. TheWorld Bank leadership practice is supporting a collaborativeleadership process to advance the pay and performanceproject results. They provided rapid results approach (RRA)coaching to approximately five inter-agency implementationteams to achieve the indicators set by the project, andfacilitated discussions with the teams and the leadershipteam for the civil service reform agenda, in order to reviewprogress and conduct problem-solving that will addressimplementation challenges.