Using Surveys for Public Sector Reform

Reinikka, Ritva

World Bank, Washington, DC

关键词: SURVEY DESIGN;    SERVICE DELIVERY;    INFORMATION NEEDS;    STATISTICS;    SURVEY DATA;   

RP-ID  :  21558

学科分类：社会科学、人文和艺术（综合）

来源: World Bank Open Knowledge Repository

【 摘 要 】

Diagnostic surveys can provide vitalinformation for decisionmakers when institutional weaknessesinhibit a more regular flow of information. If strategicallydesigned, a survey can help induce policy change by pointingdirectly to the main bottlenecks, making it easier forpolicymakers to find solutions. This note summarizes twocases in Uganda where diagnostic surveys proved particularlyuseful. The first case involves public spending on healthand education; the second considers tax administration fromthe perspective of taxpaying firms.