Diversity at the top of an organizationcan lead to better decision making and governance, andgender-inclusive companies—including utilities—can betterreflect the needs of a diverse set of consumers. In theDanube region, utilities often face a predominantly male andsometimes aging workforce. However, gender gaps in tertiaryeducation are closing, including programs in science,technology, engineering, and mathematics. For the watersector, creating an environment with equal opportunities formen and women at all levels of responsibility shouldtherefore be an integral part of every utility'smodernization process. Beginning in 2017, the Danube WaterProgram and the World Bank Global Water Security andSanitation Partnership collaborated with three pioneeringutilities in the Danube region to take a closer look atgender equality in their workplace: Brasov Regional WaterUtility in Romania, the Prishtina Regional Water Utility inKosovo, and the Tirana Water Utility in Albania. Theassessment focused on four areas that determine success ingender equality, and results show that although allutilities have their individual strengths and weaknesses,there is wide scope for improvement toward optimalperformance through human resource practices that foster amore gender-inclusive workforce.
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