Tussen sturen en netwerken

General

Esselink, P. (Priscilla)

Saxion

关键词: Services;    Hospitality;    Experiences;   

学科分类：社会科学、人文和艺术（综合）

荷兰|英语

来源: HBO Kennisbank

【 摘 要 】

In this report the concepts services, hospitality and experiences will be discussed. The goal of this report is to provide insight in what is written in literature about services, hospitality and experiences and to help defining the concept hospitality services for the Research Centre of the Saxion Hospitality Business School. Important concepts which are related to hospitality are services and experiences. These three domains are the centre of this report.