Management Assessment - An Integrated Environment, Safety, and Health Management System (ISMS) Core Function for Feedback and Continuous Improvement.

Von Weber, M.

Technical Information Center Oak Ridge Tennessee

关键词: Program management;    US DOE;    Improvement;    Assessment;    Management planning;   

RP-ID  :  DE2005842633

学科分类：工程和技术（综合）

美国|英语

来源: National Technical Reports Library

【 摘 要 】

Management assessment is required of US Department of Energy contractors by 10 CFR 830.122 and DOE Order414.1. The management assessment process is a rigorous, preplanned, forward-looking review. It is required to be performed by owners of the processes that are being assessed. Written from the perspective of the Assessment Program Director and an Assessment Specialist, this paper describes the evolution of the process used by CH2MHILL to implement its management assessment program over the past two years including: roles, responsibilities, and details about our program improvement project designed to produce a clear picture of management processes and to identify opportunities for improvement The management assessment program is essential to successful implementation, maintenance, and improvement of the CH2MHILL Integrated Environment, Safety, and Health Management System (ISMS). The management assessment program implements, in part. ISMS Core Function No. 5, 'Feedback and Continuous Improvement.' Organizations use the management assessment process to assess ISMS implementation and effectiveness. Management assessments evaluate the total picture of how well management processes are meeting organizational objectives and the customer's requirements and expectations. The emphasis is on management issues affecting performance, systems, and processes such as: strategic planning qualification, training, staffing, organizational interfaces, communication, cost and schedule control, organizational interfaces and mission objectives. Management assessments should identify any weaknesses in the management aspects of performance and make process improvements. All managers from first line supervisors to the president and general manager are involved in the management assessment process. More senior managers, in conducting their assessment, will use data from lower levels of management. This approach will facilitate the objective of having managers closer to the work under review focusing on more compliance- and process-oriented aspects of work performance, while senior management will concentrate on more strategic issues, having more access to information generated from assessments by their subordinates.