The paper describes work to enable improved energy performance of existing and new retail stores belonging to a national chain and thereby also identify measures and tools that would improve the performance of 'big box' stores generally. A detailed energy simulation model of a standard store design was developed and used to: (1) demonstrate the benefits of benchmarking the energy performance of retail stores of relatively standard design using baselines derived from simulation, (2) identify cost-effective improvements in the efficiency of components to be incorporated in the next design cycle, and (3) use simulation to identify potential control strategy improvements that could be adopted in all stores, improving operational efficiency. The core enabling task of the project was to develop an energy model of the current standard design using the EnergyPlus simulation program. For the purpose of verification of the model against actual utility bills, the model was reconfigured to represent twelve existing stores (seven relatively new stores and five older stores) in different US climates and simulations were performed using weather data obtained from the National Weather Service.