Understanding communication in counterterrorism crisis management.

Djordjevich, Donna D. ; Barr, Pamela K. ; Arnold, Jason Darrel ; Johnson, Michael M. ; Sa, Timothy J. ; Hawley, Marilyn F. ; Davis, Midge L. ; Wright, Aliseya ; Bernard, Michael Lewis ; Wilcox, William B. ; Tam, Ricky ; Ammerlahn, Heidi R.

Sandia National Laboratories

关键词: Management;    Training;    Communication.;    Persuasive Communication;    Interpersonal Communication.;   

DOI  :  10.2172/920127
RP-ID  :  SAND2004-5390
RP-ID  :  AC04-94AL85000
RP-ID  :  920127

美国|英语

来源: UNT Digital Library

【 摘 要 】

This report describes the purpose and results of the two-year, Sandia-sponsored Laboratory Directed Research and Development (LDRD) project entitled Understanding Communication in Counterterrorism Crisis Management The purpose of this project was to facilitate the capture of key communications among team members in simulated training exercises, and to learn how to improve communication in that domain. The first section of this document details the scenario development aspects of the simulation. The second section covers the new communication technologies that were developed and incorporated into the Weapons of Mass Destruction Decision Analysis Center (WMD-DAC) suite of decision support tools. The third section provides an overview of the features of the simulation and highlights its communication aspects. The fourth section describes the Team Communication Study processes and methodologies. The fifth section discusses future directions and areas in which to apply the new technologies and study results obtained as a result of this LDRD.