Employee Attitudes Within the Air Traffic Organization

Hackworth CA, Cruz CE, Jack DG, Goldman S, King SJ

FAA Office of Aerospace Medicine - Civil Aerospace Medical Institute

关键词: Employee Surveys;    Survey Feedback;    Air Traffic;   

RP-ID  :  DOT/FAA/AM-04/23

美国|英语

来源: Federal Aviation Administration

【 摘 要 】

In 2003, the Federal Aviation Administration established an air traffic performance-based organization called the Air Traffic Organization (ATO). The purpose of this paper was to combine data from the former ATS, ARA, and AOZ organizations from the 2003 Employee Attitude Survey (EAS) into the appropriate post-ATO service units to establish a baseline for comparison with future EAS results. Of the 48,900 surveys that were mailed to FAA employees in 2003, 22,720 (46%) were considered valid returns. Of these, 15,233 fit into the new ATO structure.