Towards Automated SLA Management for Web Services

Sahai, Akhil ; Durante, Anna ; Machiraju, Vijay

HP Development Company

关键词: web services;    service level agreements;    SLA management;    automation;   

RP-ID  :  HPL-2001-310R1

学科分类：计算机科学（综合）

美国|英语

来源: HP Labs

【 摘 要 】

In order to automate SLA management it is essential to specify SLAs in precise and unambiguous manner as well as keep the specification flexible. While precision will help automate the process of monitoring and metric collection, flexibility will enable extending it to unforeseen service level agreement specifications. 31 Pages