Design of A Business Process Analyzer

Jin, Li-jie ; Casati, Fabio ; van Moorsel, Aad

HP Development Company

关键词: business process analyzer;    process probe;    business process analysis;   

RP-ID  :  HPL-2002-145

学科分类：计算机科学（综合）

美国|英语

来源: HP Labs

【 摘 要 】

Business process management technologies are being adopted by more and more companies to improve the efficiency of both their internal processes and e- services offered to customers. In order to maintain a certain level of service quality, business processes need to be executed within a well-managed environment and with assistance of a suite of well designed tools. In this paper, we present the design of a business process logic and performance analyzer. This business process analyzer enables process developers and managers to monitor and to analyze business processes in a similar way to how a hardware logic analyzer enables hardware developers to monitor and to analyze their hardware logic design. We describe desirable functions of such a process analyzer and various process probing technologies. We then present an architecture and implementation of the business process analyzer. At the end, we discuss how this analyzer works with a business process management system to improve design and run-time performance of business processes. Notes: To be published in the International Symposium on Information Systems and Engineering, 14-18 July 2002, San Diego, California 13 Pages