How do patients experience caring? Scoping review

PATIENT EDUCATION AND COUNSELING

卷:100

Review

Gillespie, Hannah¹  Kelly, Martina²  Duggan, Sarah¹  Dornan, Tim¹ 

[1] Queens Univ Belfast, Ctr Med Educ, Fac Med Hlth Life Sci, Belfast, Antrim, North Ireland

[2] Univ Calgary, Cumming Sch Med, Dept Family Med, Calgary, AB, Canada

关键词: Caring;    Scoping review;    Interprofessional learning;    Patient centred;    Patients' experiences;    Education;   

DOI  :  10.1016/j.pec.2017.03.029

来源: Elsevier

【 摘 要 】

Objective: Summarise empirical research into patients' experiences of caring in order to promote this as a core condition for the work of health professionals. Methods: A review team: carried out a scoping review with a phenomenological orientation that did not privilege any profession or context of care; comprehensively searched six databases from inception to the present, including all English language articles that report patients' lived experiences of caring; and identified and contrasted uncaring experiences. Results: 43 articles straddled nursing, medicine, and physiotherapy, and a wide range of care settings. Patients experienced caring when competent professionals displayed positive attitudes, communicated effectively, formed relationships, helped them navigate clinical services, and engaged emotionally. Conclusion: This research provides a rich description of caring, which was derived from patients', rather than professionals', experiences. Practice implications: Whilst publications and basic professional curricula are dominated by the perspectives of single professions, this research describes patients' experiences that can prepare all health professionals to be caring in collaborative, interprofessional practice. (C) 2017 Elsevier B.V. All rights reserved.

【 授权许可】

Free