Work engagement, emotional exhaustion, and OCB-civic virtue among nurses: a multilevel analysis of emotional supervisor support

Frontiers in Psychology

Psychology

Caroline Closon¹  Abdel Djediat¹  Sabine Pohl¹  Jan Van der Linden¹  Maura Galletta² 

[1] Department Work and Consumption Psychology, Faculty of Psychology, Université Libre de Bruxelles, Brussels, Belgium;Department of Medical Sciences and Public Health, Faculty of Medicine and Surgery, University of Cagliari, Cagliari, Sardinia, Italy;

关键词: work engagement;    emotional exhaustion;    OCB-O;    supervisor emotional support;    multilevel analysis;   

DOI  :  10.3389/fpsyg.2023.1249615

 received in 2023-06-29, accepted in 2023-09-25,  发布年份 2023

来源: Frontiers

【 摘 要 】

IntroductionThis study investigates the moderating role of supervisor emotional support at the group level on the relationship between emotional exhaustion and work engagement with organizational citizenship behavior-civic virtue (OCB-civic virtue) at the individual level among nurses.MethodA cross-sectional study was carried out on 558 nurses nested in 36 working units from two hospitals in Algiers. A multilevel analysis using Hierarchical Linear Modeling was performed.ResultsResults show that the positive effect of work engagement on OCB-civic virtue was moderated by supervisor emotional support at group level. The nurses emotional exhaustion and OCB-civic virtue negative relationship at the individual level is buffered by supervisor emotional support at group level.DiscussionIn consequence, supervisor emotional support experienced by the team has an influence on the emotional exhaustion and work engagement OCB-civic virtue relationship.

【 授权许可】

Unknown   
Copyright © 2023 Pohl, Djediat, Van der Linden, Closon and Galletta.