Are “outsiders” in? Exploring the impact of outsourced workers’ perceived insider status and job value status on job performance

Frontiers in Psychology

Psychology

Jenny Zejun Zhao¹  Jean Fan Yang²  Ben Nanfeng Luo²  Zhechen Yin²  Wei Shi²  Jiaqi Tao²  Erica Wen Chen² 

[1] Department of Management, The College of Business, Tallahassee, FL, United States;School of Labor and Human Resources, Renmin University of China, Beijing, China;

关键词: flexible employment;    outsourcing;    perceived insider status;    job value status;    job performance;   

DOI  :  10.3389/fpsyg.2023.1159022

 received in 2023-02-05, accepted in 2023-07-27,  发布年份 2023

来源: Frontiers

【 摘 要 】

IntroductionOutsourcing, one of the nonstandard employment forms, has been increasingly popular with a wide variety of industries and employers. However, much less is known about its consequences at the employee level, especially relative to standard-employed colleagues. Drawing on social categorization theory and the human resource architecture model, the study was to investigate how outsourced (vs. standard) employment form impacts employees’ perceived insider status and then job performance, as well as the moderating role of job value status.MethodsTo examine these effects, we collected two-wave and multi-source questionnaires from a sample of 147 outsourced employees, 279 standard employees, and their immediate supervisors. And interviews with 31 employees, their supervisors, and human resources personnel provided further support for our findings.ResultsThe results showed that relative to standard employees, outsourced employees were lower in perceived insider status and indirectly worse in job performance. Furthermore, both the comparative effects were stronger among core-status than peripheral-status employees.DiscussionOur study contributes to outsourcing and widely nonstandard employment literature, bringing the research focus from employers to outsourced employees’ psychological and behavioral consequences. Also, we extended literature on the human resource architecture, through a deeper investigation on the issue of employment form-job value status (mis)matching as well as its impacts on employees.

【 授权许可】

Unknown   
Copyright © 2023 Yang, Shi, Chen, Luo, Zhao, Yin and Tao.