Do the emotions of tourist agents contribute to improving the sustainable planning of a territory?

Frontiers in Psychology

Psychology

Teresa Cabezas-Hernández¹  Rafael Robina-Ramírez¹  Ana Leal-Solís¹  Dolores Gallardo-Vázquez² 

[1] Departamento de Dirección de Empresa y Sociología, Universidad de Extremadura, Cáceres, Spain;Departamento de Economía Financiera y Contabilidad, Universidad de Extremadura, Badajoz, Spain;

关键词: emotions;    tourism;    participation;    hotel managers;    planning—market dichotomy;   

DOI  :  10.3389/fpsyg.2023.1085772

 received in 2022-10-31, accepted in 2023-02-13,  发布年份 2023

来源: Frontiers

【 摘 要 】

The sustainability of a territory is achieved through orderly, balanced and harmonious planning over time. Sustainable tourism planning must incorporate the emotions of interest groups. Based on a scale of negative and positive emotions that has already been validated, a participatory study of a qualitative nature has been developed with 118 hotel managers from the region of Extremadura, in the south-west of Spain. In addition, another quantitative research study has been carried out, using a longitudinal exploratory model analyzed in three phases throughout the years 2021 and 2022, using the SEM-PLS methodology. The objective is to detect if the II Tourism Plan (2021–2023) can influence the willingness of hotel managers to participate, and if this participation generates emotions that enrich the planning process of the tourist authorities. The results highlight the importance of completing decision making (cognitive part) with the measurement of emotions (sensitive part) of private agents to involve them in the planning process.

【 授权许可】

Unknown   
Copyright © 2023 Robina-Ramírez, Leal-Solís, Gallardo-Vázquez and Cabezas-Hernández.