Inter-agency information sharing coordination on humanitarian logistics support for urban disaster management in Kuala Lumpur

Frontiers in Sustainable Cities

Sustainable Cities

Ruzaidin Mohammed Zain¹  Noor Azmi Mohd Zainol¹  Haliza Mohd Zahari² 

[1] Faculty of Defence Studies and Management, National Defence University of Malaysia, Kuala Lumpur, Malaysia;null;

关键词: information sharing;    humanitarian logistics;    inter-agency;    coordination;    urban disaster;    Kuala Lumpur;   

DOI  :  10.3389/frsc.2023.1149454

 received in 2023-01-22, accepted in 2023-03-09,  发布年份 2023

来源: Frontiers

【 摘 要 】

Information sharing is critical in establishing coordinated and effective decision-making processes for a humanitarian logistical response. Better coordination and decision-making will lead to a better response for beneficiaries as a result of timely and high-quality information reaching more humanitarian agencies. However, sharing this information between agencies is a challenge, especially in coordinating logistics response during an urban disaster, due to the sheer scale of potential impacts and risks on human lives and the economy. This research explored the current humanitarian logistics settings and identified issues and challenges of inter-agency information sharing coordination on humanitarian logistics support for urban disasters in Kuala Lumpur. Focus Group Discussion was conducted with participants from six government agencies that are responsible for providing humanitarian logistics support for urban disasters in Kuala Lumpur. This study also examined existing disaster management directives and the agency's Standard Operating Procedures (SOPs). The findings revealed issues with information redundancy, lack of tools to manage and distribute information, and coordination issues among agencies in providing information sharing and managing real-time information during a disaster. A review of existing policies and formulation of clear guidelines are needed to address the issues and improve the overall humanitarian logistics support coordination.

【 授权许可】

Unknown   
Copyright © 2023 Mohammed Zain, Mohd Zahari and Mohd Zainol.