Satisfaction with pediatric telehealth according to the opinions of children and adolescents during the COVID-19 pandemic: A literature review

Frontiers in Public Health

Public Health

Saman Amin¹  Bushra Kawser¹  Taylor Culinski²  Gergana Damianova Kodjebacheva³ 

[1] College of Health Sciences, University of Michigan-Flint, Flint, MI, United States;College of Health Sciences, University of Michigan-Flint, Flint, MI, United States;Department of Behavioral Sciences, College of Arts and Sciences, University of Michigan-Flint, Flint, MI, United States;College of Health Sciences, University of Michigan-Flint, Flint, MI, United States;Institute for Healthcare Policy and Innovation, University of Michigan-Ann Arbor, Ann Arbor, MI, United States;

关键词: telehealth;    telemedicine;    adolescents;    teenagers;    children;    attitudes;    perceptions;    satisfaction;   

DOI  :  10.3389/fpubh.2023.1145486

 received in 2023-01-16, accepted in 2023-03-16,  发布年份 2023

来源: Frontiers

【 摘 要 】

ObjectiveTo review satisfaction with telehealth among children and adolescents based on their own opinions during the COVID-19 pandemic.MethodsIn the PubMed, CINAHL, PsycINFO, and Embase databases, we searched for peer-reviewed studies in English on satisfaction with telehealth among children and adolescents (rather than parents). Both observational studies and interventions were eligible. The review was categorized as a mini review because it focused on the limited time frame of the COVID-19 pandemic. We followed the Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines. Reviewers extracted information from each study and assessed risk of bias.ResultsA total of 14 studies were eligible. Studies were conducted in Australia, Canada, Italy, Israel, Poland, South Korea, the United Kingdom, and the United States. They focused on a variety of health conditions. Two of the 14 studies were interventions. Participants expressed high satisfaction with video and telephone visits and home telemonitoring while also preferring a combination of in-person visits and telehealth services. Factors associated with higher satisfaction with telehealth included greater distance from the medical center, older age, and lower anxiety when using telehealth. In qualitative studies, preferred telehealth features among participants included: a stable Internet connection and anonymity and privacy during telehealth visits.ConclusionTelehealth services received favorable satisfaction ratings by children and adolescents. Randomized-controlled trials on the effectiveness of pediatric telehealth services compared to non-telehealth services may assess improvements in satisfaction and health outcomes.

【 授权许可】

Unknown   
Copyright © 2023 Kodjebacheva, Culinski, Kawser and Amin.