Technostress at work during the COVID-19 lockdown phase (2020–2021): a systematic review of the literature

Frontiers in Psychology

Psychology

Juan Felipe Espinosa-Cristia¹  Luis Manuel Cerdá-Suárez²  Gino Félix Dodero Ortiz de Zevallos³  Maria Emilia Bahamondes-Rosado³ 

[1] Departamento de Ingeniería Comercial, Universidad Técnica Federico Santa María, Valparaíso, Chile;Facultad de Empresa y Comunicación, Universidad Internacional de La Rioja (UNIR), Logroño, Spain;Newman Escuela de Postgrado, Universidad Internacional de La Rioja (UNIR), Logroño, Spain;

关键词: psychological stress;    information technology;    occupational hazards;    COVID-19;    technostress;    home-office;    telecommuting;    remote work;   

DOI  :  10.3389/fpsyg.2023.1173425

 received in 2023-02-24, accepted in 2023-03-29,  发布年份 2023

来源: Frontiers

【 摘 要 】

Technostress is a psychosocial phenomenon associated with the use of technologies to the detriment of health, the same one that during the pandemic was accelerated in the work considering home confinement. This work aims to systematize the main research on the impact of technostress at work during the severe confinement stage of the pandemic, between the years 2020 and 2021, with the purpose of identify and evaluate its main determining factors. A systematic review of the literature was carried out during COVID-19, using the words “technostress work COVID-19.” The works found focus mainly on analyzing the creators and inhibitors of technostress in workers, as well as the main consequences of the materialization of this technological risk associated with work performance during the stage of confinement by COVID-19. Techno invasion and techno overload were identified as the main techno stressors, with the main type of technostress appreciated in the literature being techno fatigue. Technostress is identified as a problem that had direct and relevant effects during the season of severe confinement and remote work at home due to COVID-19; highlighting techno fatigue as the most frequent type of stress, and techno stressors such as techno invasion and overload as the ones that presented the highest incidence.

【 授权许可】

Unknown   
Copyright © 2023 Bahamondes-Rosado, Cerdá-Suárez, Dodero Ortiz de Zevallos and Espinosa-Cristia.