Organizational culture and the individuals' discretionary behaviors at work: a cross-cultural analysis

Frontiers in Sociology

Sociology

Guilherme Wiedenhöft¹  Pedro Fernandes²  Rúben Pereira³ 

[1] Institute of Economics, Administration, and Accounting Sciences at the University of Rio Grande, Rio Grande, Brazil;Instituto Universitário de Lisboa (ISCTE-IUL), Lisbon, Portugal;Instituto de Telecomunicações (IT) - Instituto Universitário de Lisboa (ISCTE-IUL), Lisbon, Portugal;

关键词: organizational culture;    organizational citizenship behavior;    OCAI;    cross-cultural;    H;   

DOI  :  10.3389/fsoc.2023.1190488

 received in 2023-03-21, accepted in 2023-05-23,  发布年份 2023

来源: Frontiers

【 摘 要 】

Stating “how things are done here,” organizations are defining their culture. Organizational Culture (OC) is the set of values, norms, goals, and expectations shared by all members of an organization that aids in improving their commitment and performance. On the organizational level, it impacts behavior, productivity, and long-term survival by influencing organizational capability. Due to employee behavior being a competitive differential, this study examines how specific OCs influence individual behavior. In particular, how the different cultures in the Organizational Culture Assessment Instrument (OCAI) affect employees' main dimensions of Organizational Citizenship Behavior (OCB). A descriptive-confirmative ex post facto research was conducted by surveying 513 employees from over 150 organizations worldwide. The Kruskal–Wallis H-test was used to validate our model. The general hypothesis was confirmed, showing that the predominant organizational culture type affects the level and the kind of OCBs individuals demonstrate. It is possible to provide organizations with a breakdown of their employees' OCBs based on their OC type and which changes they can make to their organization's culture to increase the employees' OCB and, consequently, the efficiency of their organization.

【 授权许可】

Unknown   
Copyright © 2023 Fernandes, Pereira and Wiedenhöft.