Patients’ perspectives on the use of artificial intelligence in dentistry: a regional survey

Head & Face Medicine

Research

Joachim Krois¹  Falk Schwendicke¹  Lauren Bohner²  Nasim Ayad²  Marcel Hanisch²  Shankeeth Vinayahalingam³  Stefanie van den Bosch⁴  Stefaan Bergé⁴ 

[1] Department of Oral Diagnostics and Digital Health and Health Services Research, Charité—Universitätsmedizin Berlin, Corporate Member of Freie Universität Berlin and Humboldt-Universität Zu Berlin, Aßmannshauser Str. 4-6, 14197, Berlin, Germany;Department of Oral and Maxillofacial Surgery, Hospital University Münster, 48149, Münster, Germany;Department of Oral and Maxillofacial Surgery, Hospital University Münster, 48149, Münster, Germany;Department of Oral and Maxillofacial Surgery, Radboud University Nijmegen Medical Centre, P.O. Box 9101, 6500 HB, Nijmegen, the Netherlands;Department of Oral and Maxillofacial Surgery, Radboud University Nijmegen Medical Centre, P.O. Box 9101, 6500 HB, Nijmegen, the Netherlands;

关键词: Artificial intelligence;    Machine learning;    Qualitative research;    Patient survey;    Perception;   

DOI  :  10.1186/s13005-023-00368-z

 received in 2023-01-05, accepted in 2023-06-13,  发布年份 2023

来源: Springer

【 摘 要 】

The use of artificial intelligence (AI) in dentistry is rapidly evolving and could play a major role in a variety of dental fields. This study assessed patients’ perceptions and expectations regarding AI use in dentistry. An 18-item questionnaire survey focused on demographics, expectancy, accountability, trust, interaction, advantages and disadvantages was responded to by 330 patients; 265 completed questionnaires were included in this study. Frequencies and differences between age groups were analysed using a two-sided chi-squared or Fisher’s exact tests with Monte Carlo approximation. Patients’ perceived top three disadvantages of AI use in dentistry were (1) the impact on workforce needs (37.7%), (2) new challenges on doctor–patient relationships (36.2%) and (3) increased dental care costs (31.7%). Major expected advantages were improved diagnostic confidence (60.8%), time reduction (48.3%) and more personalised and evidencebased disease management (43.0%). Most patients expected AI to be part of the dental workflow in 1–5 (42.3%) or 5–10 (46.8%) years. Older patients (> 35 years) expected higher AI performance standards than younger patients (18–35 years) (p < 0.05). Overall, patients showed a positive attitude towards AI in dentistry. Understanding patients’ perceptions may allow professionals to shape AI-driven dentistry in the future.

【 授权许可】

CC BY   
© The Author(s) 2023

【 图 表 】

Fig. 4