Information systems adoption and knowledge performance: An absorptive capacity perspective

Frontiers in Psychology

article

Huiyan Liao¹  Yi Liu²  Peigong Li³ 

[1] School of Management, Xiamen University;H-E-B School of Business and Administration, University of the Incarnate Word;School of Accounting, Shanghai Lixin University of Accounting and Finance

关键词: Information systems adoption;    absorptive capacity;    Knowledge sharing;    organizational knowledge performance;    4th IR;    Satisfaction;   

DOI  :  10.3389/fpsyg.2022.1062780

学科分类：社会科学、人文和艺术（综合）

来源: Frontiers

【 摘 要 】

As strategic assets for organizations, information systems (IS) have been adopted to enhance organizational knowledge performance. Based on absorptive capacity perspective, we investigated intertwined relationships among IS adoption, organizational capabilities, IS-enabled absorptive capacity, and organizational knowledge performance. We empirically examined our model with survey data collected from 417 IS employees of 21 different state governments in United States. We find that: (1) IS adoption does not directly generate IS-enabled absorptive capacity; (2) organizational capabilities positively affect IS-enabled absorptive capacity; (3) synergies arising from complementarity between IS adoption and organizational capabilities have a positive impact on IS-enabled absorptive capacity; and (4) IS-enabled absorptive capacity significantly drives manager and employee knowledge performance. This research enriches the understanding of the relationship among IS adoption, organizational capabilities, and organizational knowledge performance in U.S. public sectors.

【 授权许可】

CC BY