MOTIVATIONS AND SATISFACTION OF VOLUNTEER TOURISM FOR THE DEVELOPMENT OF A DESTINATION

Geo Journal of Tourism and Geosites

article

Mauricio CARVACHE-FRANCO¹  Wilmer CARVACHE-FRANCO²  Daniel CONTRERAS-MOSCOL³  Luis ANDRADE-ALCIVAR⁴  Orly CARVACHE-FRANCO⁵ 

[1] Espíritu Santo University-Ecuador;ESPOL Polytechnic University, Escuela Superior Politécnica del Litoral, ESPOL, Faculty of Social Sciences and Humanities, Campus Gustavo Galindo Km 30.5 Vía Perimetral;ESPOL Polytechnic University, Escuela Superior Politécnica del Litoral, ESPOL, i3lab Entrepreneurship and Innovation Center, Campus Gustavo Galindo Km 30.5 Vía Perimetral;Agricultural Polytechnic Superior School of Manabí – ESPAMMFL. Department of Tourism;Catholic University of Santiago de Guayaquil, Faculty of Business Specialties

关键词: Volunteer;    factors;    satisfaction;    motivation;    earthquake;    Ecuador.;   

DOI  :  10.30892/gtg.26303-391

学科分类：社会科学、人文和艺术（综合）

来源: Editura Universitatii din Oradea / University of Oradea Publishing House

【 摘 要 】

Volunteer tourism as a contribution to society can improve various aspects of a destination such as the economy and society itself. The present empirical study analyzes the behavior of the volunteer tourist in relation to their motivations and satisfaction in their stay. The study was conducted in situ in the province of Manabí in Ecuador, a destination that was hit by an earthquake in April 2016, where volunteer tourists arrived to help with the reconstruction. The study was quantitative, a questionnaire was used, and factor analysis was used as a data reduction technique. The results show that the main motivational factor for which they arrived was "Professional and social development", followed by "Values and self-esteem". The evaluation of the overall satisfaction of this activity was high, which demonstrates the potential of this type of tourism for the destination. The vast majority of tourists would repeat and recommend a volunteer trip. The types of tourism most made during their stay were the community-based tourism, and sun and beach. Findings are useful for organizations that work with volunteers to take into account within their programs.

【 授权许可】

CC BY-NC-ND