Attitudes, awareness, and perceptions of general public and pharmacists toward the extended community pharmacy services and drive-thru pharmacy services: a systematic review

Southern Med Review

article

Ababneh, Bayan F.¹  Ong, Siew Chin¹  Mahmoud, Fatema²  Alsaloumi, Louai³  Hussain, Rabia¹ 

[1] Discipline of Social and Administrative Pharmacy, School of Pharmaceutical Sciences, Universiti Sains Malaysia;Discipline of Pharmacy and Biomedical Sciences, University of Strathclyde;Discipline of Clinical Pharmacy, Faculty of Pharmacy, Near East University

关键词: Attitudes;    Awareness;    Perceptions;    Drive-thru pharmacy;    Pharmacists;    General public;   

DOI  :  10.1186/s40545-023-00525-4

学科分类：药理学

来源: BioMed Central

【 摘 要 】

Several extended and newly added pharmacy services were evaluated in different countries. This review aims to provide a summary of studies on attitudes, awareness, or perceptions toward various extended and drive-thru pharmacy services at community settings among pharmacists and the general public. To find qualitative and descriptive quantitative studies, that reported on the attitudes, awareness, or perceptions of the general public and pharmacists toward the practice of any extended community pharmacy service and drive-thru pharmacy services in a community setting and conducted from March 2012 to March 2022. Researchers used databases such as Embase, Medline PubMed, Scopus, Web of Science, and Science Direct. The reviewers extracted data independently using the PRISMA checklist. There were 55 studies found according to the inclusion criteria. Various extended pharmacy services (EPS) and drive-thru pharmacy services were noted in the community setting. Pharmaceutical care services and healthcare promotion services were the noticeable performed extended services. There were positive perceptions and attitudes toward extended and drive-thru pharmacy services among pharmacists and the public. However, some factors, such as lack of time and shortage of staff, affect the practice of those services. Understanding the major concerns toward the provision of extended and drive-thru community pharmacy services and improving pharmacists’ skills through more training programs to provide such services efficiently. In the future, more reviews for EPS practice barriers are recommended to faceup all concerns and find standardized guidelines by stakeholders and organizations for efficient EPS practices.

【 授权许可】

Unknown