Effect of Collaboration Through Social Media on Collaborative Overload, Burnout and Employee Engagement

Journal of applied sciences research

article

Shilpa Jain¹  Nitya Khurana¹  Bhawna Soni¹ 

[1] University School of Management Studies, Guru Gobind Singh Indraprastha University

关键词: Collaboration;    Social Media;    Collaborative Overload;    Collaborative Burnout;    Employee Engagement;   

DOI  :  10.22587/jasr.2019.15.2.1

学科分类：社会科学、人文和艺术（综合）

来源: AENSI

【 摘 要 】

Collaboration has become one of the most important buzzwords in Corporate HR today. Organisations are increasingly focussing on working together for a common goal to reap the benefits of synergy. Social media, these days play a major role in collaborating employee efforts through different instant messaging apps. Organisations are using these ways to collaborate employee efforts with a view to not only enhance the productivity and profitability but also to improve engagement of the employees towards organisation. But, excessive collaboration leads to collaborative overload and eventually burnout. The present study aims to understand whether collaboration through social media leads to employee engagement or it leads to collaborative overload and burnout among employees of the organisation. A self-administered questionnaire was used to collect primary data from 136 respondents. The results of the study revealed that social media collaboration significantly impact collaborative overload and collaborative burnout while it does not have an impact on employee engagement. Collaborative overload has a significant positive impact on burnout but an insignificant relationship with employee engagement. And, burnout has a significant negative impact on employee engagement.

【 授权许可】

Unknown