Managing Multimorbidity: How Can the Patient Experience be Improved?

Journal of Comorbidity

Review

Stanimir Hasardzhiev¹  Wolfram Nolte²  Bert Aben³  Luís Mendão⁴  Karin Kadenbach⁵ 

[1] Bulgarian National Patients’ Organization, Sofia, Bulgaria;Patient Access Partnership, Brussels, Belgium;EuropaColon, Germany;Lynch Syndrome International;Global Alliance of Mental Illness Advocacy Networks-Europe (GAMIAN-Europe);Group of Activists on Treatments (GAT), Lisbon, Portugal;Group of the Progressive Alliance of Socialists and Democrats, European Parliament, Brussels, Belgium;

关键词: Multimorbidity;    multiple chronic conditions;    comorbidity;    patient experience;    Patient Access Partnership;   

DOI  :  10.15256/joc.2016.6.75

 received in 2016-01-04, accepted in 2016-01-25,  发布年份 2016

来源: Sage Journals

【 摘 要 】

The patient's experience of their own healthcare is an important aspect of care quality that has been shown to improve clinical and other outcomes. Very little is currently known about patient experience in the management of multimorbidity, although preliminary evidence suggests that it may be poor. Individuals with multimorbidity report better experiences of care when they are knowledgeable and involved in the decision-making, when their care is well coordinated, and communication is good. A greater focus on disease prevention, stronger collaboration between health and social care services, and the provision of more integrated care for people with mental and physical health problems would also help to improve the patient experience. Advocacy groups can amplify the patient voice and improve access to care, as well as provide information and support to patients and their families. Patients have an important role in preventing multimorbidity and improving its management, and should be involved in the development of health policies and the delivery of healthcare services. Inequalities in access to quality healthcare must also be addressed.

【 授权许可】

CC BY-NC   
© 2016 SAGE Publications Ltd