The Impact of Social Entrepreneurship, Corporate Social Responsibilities, and Working Capital Management Practices on the Performance of Tourism Small–Medium Enterprises (SMEs) During COVID-19: Moderating Role of Employee Behavior

Frontiers in Psychology

Anusara Sawangchai¹  Edwin Ramirez-Asis²  Edwin Asnate-Salazar³  Yuanyuan Li⁴  Hassan Raza⁵  Israr Ahmad⁶ 

[1] Business Administration in Entrepreneurship Program, Faculty of Management Sciences, Phuket Rajabhat University, Phuket, Thailand;Department of Business Science, Universidad Señor de Sipán, Chiclayo, Peru;Department of Science, Universidad Nacional Santiago Antunez de Mayolo, Huaraz, Peru;Department of Tourism Management, Business School, Xuzhou University of Technology, Xuzhou, China;Faculty of Business and Management, Universiti Teknologi Mara Malaysia, Sarawak, Malaysia;School of Business Management, Universiti Utara Malaysia, Sintok, Malaysia;

关键词: corporate social responsibilities;    social entrepreneurship;    working capital management practices;    the performance of SMEs;    employee behavior;   

DOI  :  10.3389/fpsyg.2022.869856

来源: DOAJ

【 摘 要 】

The failure or success of an enterprise depends upon its working capital management practices (WCMP) along with effective corporate social responsibilities (CSR) and social entrepreneurship (SE). These factors ensure not only the soundness of financial indicators but also the profitability of an enterprise. Therefore, the objective of this study was to determine the impact of CSR, SE, and WCMP on the performance of small–medium enterprises (SMEs) of tourism sector, during the lockdown period in Malaysia. The goals also include the investigation of moderating role of employee behavior (EB) among the nexus of CSR, SE, WCMP, and performance of SMEs. The survey was performed to find out the practices adopted by the SMEs during corona days. A quantitative research method has been adopted to get data with convenient sampling technique, and PLS-SEM has been exploited to find out the significant nexus among CSR, SE, WCMP, and the performance of SMEs. The results indicate that CSR, SE, and WCMP have a positive association with the performance of SMEs in Malaysia. The results also indicate that EB positively moderates among the nexus of CSR, SE, WCMP, and the performance of SMEs in Malaysia. Stock review strategies by the SMEs during the corona days also exhibit significant differences except for no stock review. Significant differences between the enterprises show a lack of adaptation of the financial indicators that determine enterprise soundness. The study not only provides guidelines for entrepreneurs of SMEs but also helps in maintaining standards for the evaluation of the enterprises.

【 授权许可】

Unknown