Effective Communication during a Global Health Crisis: A Content Analysis of Presidential Addresses on the COVID-19 Pandemic in Ghana

Journal of International Crisis and Risk Communication Research

Prince Adu Gyamfi¹  Adwoa Sikayena Amankwah² 

[1] Purdue University;University of Professional Studies, Accra;

关键词: public health messages;    crisis communication;    risk communication;    covid-19;    presidential address;   

DOI  :  10.30658/jicrcr.4.2.1

来源: DOAJ

【 摘 要 】

The COVID-19 pandemic is causing incessant disruption to the social and economic lives of societies. Public health and crisis communicators have recommended some best practices in crisis and emergency risk messaging for effective health messages during pandemics. Thus, this study utilized Parmer, Baur, Eroglu, Lubell, Prue, Reynold, and Weaver's (2016) seven crisis and emergency risk messaging best practices to qualitatively analyze fourteen speeches delivered by the Ghanaian President on the COVID-19 pandemic in the country to demonstrate how the speeches conveyed information about the pandemic to the public. The study found that all seven best practices (i.e., explain what is known, explain what is not known, explain how or why the event happened, promote action steps, express empathy, express accountability, and express commitment) were demonstrated in all the fourteen speeches. Implications for practice are discussed.

【 授权许可】

Unknown