Knowledge sharing in the organizational context: using Social Network Analysis as a coaching tool

International Journal of Evidence Based Coaching and Mentoring

关键词: Social Network Analysis (SNA);    coaching;    frequency of communication;    trust level;    energy dynamics;    knowledge-sharing;   

DOI  :  

来源: DOAJ

【 摘 要 】

Knowledge sharing between employees is a critical success factor in knowledge intensive organisations and depends on the quality of an employee’s relationships with co-workers. Relatively little research has been done on how to incorporate relationship aspects into a coaching intervention. This paper describes an organisational coaching intervention that used Social Network Analysis to analyse relationship patterns between individuals in a team following an action research approach. Social Network Analysis artefacts were used to help identify coachees, set coaching goals, create self-awareness, identify behavioural changes, and to provide some measure of the coaching efficacy in improving knowledge sharing in a team.

【 授权许可】

Unknown