BPFlexTemplate: A Business Process template generation tool based on similarity and flexibility

International Journal of Information Systems and Project Management

RicardoMartinho¹  Sonia AyachiGhannouchi²  LatifaIlahi³ 

[1] Center for Health Technology and Services Research (CINTESIS) / Polytechnic Institute of Leiria;ISG Sousse, University of Sousse/RIADI Laboratory ENSI, University of Manouba;ISITCom Hammam Sousse, University of Sousse/RIADI Laboratory ENSI, University of Manouba;

关键词: BPM;    Process variants;    Template model;    Generalisation;    Healthcare processes;    Similarity metrics;   

DOI  :  

来源: DOAJ

【 摘 要 】

In large organizations with multiple organizational units, process variants emerge due to many aspects, including local management policies, resources or socio-technical limitations. Organizations then struggle to improve a business process which has no longer a single process model to redesign, implement and adjust. In this paper, we propose an approach to tackle these two challenges: decrease the proliferation of process variants in these organizations, and foresee, at the same time, the need of having flexible business processes that allow for a certain degree of adjustment. To validate our approach, we first conducted case studies where we collected six real-world business process variants from two organizational units of the same healthcare organization. We then proposed an algorithm to derive a template process model from all the variants, which includes common and flexible process elements. We implemented our approach in a software tool called BPFlexTemplate, and tested it with the elicited variants.

【 授权许可】

Unknown