Residents’ Perceptions Regarding the Implementation of a Tourist Tax at a UNESCO World Heritage Site: A Cluster Analysis of Santiago de Compostela (Spain)

Land

María-Dolores Sánchez-Fernández¹  Jakson Renner Rodrigues Soares¹  María Elvira Lezcano-González²  Paula Remoaldo³  André Riani Costa Perinotto⁴  Larissa Paola Macedo Castro Gabriel⁵ 

[1] Department of Business, University of A Coruña, 15001 A Coruña, Spain;Department of Humanities, University of A Coruña, 15001 A Coruña, Spain;Lab2PT and Department of Geography, Universidade do Minho, 4710-057 Braga, Portugal;Master in Tourism Business Management, Universidade Estadual do Ceará, Fortaleza 60714-903, Brazil;Tourism, Economy and Sustainability Research Group, Universidade Estadual do Ceará, Fortaleza 60714-903, Brazil;

关键词: cluster analyses;    overtourism;    impacts of tourism;    residents’ perceptions;    UNESCO World Heritage Sites;   

DOI  :  10.3390/land11020189

来源: DOAJ

【 摘 要 】

Even though the residents’ perceptions on the tourist activity have been thoroughly investigated in the last three decades, there are still few similar studies on destinations that are listed as UNESCO World Heritage Sites. The research presented in this article assesses the perception of the residents of the municipality of Santiago de Compostela (Spain) regarding the implementation of a tourist tax. The study is based on 588 residents’ responses to a survey conducted through a questionnaire prepared by the authors. Owing to the exponential increase in the number of visitor arrivals to the city, the implementation of a tourist tax could be one of the strategies deployed to improve the tourist experience. It may also allow for a less negative interaction between residents and tourists. The analysis revealed the existence of three clusters: tax-skeptics, tax-enthusiasts, and tax-reactionaries. The results are consistent with the nature of a mature destination, with most respondents supporting the implementation of a tourist tax that could contribute to improving, amongst other things, the quality of the tourist destination for both visitors and residents.

【 授权许可】

Unknown