Strategic Alignment IT-Business: Towards a Proactive e-Public Sector

Journal of Information Systems Engineering & Management

Gabriel Pestana¹  José Braga de Vasconcelos²  Monica Henriques²  Álvaro Rocha² 

[1] University of Lisbon, Centre for Public Administration and Public Policies (CAPP), PORTUGAL;University Europeia, Lisbon, PORTUGAL;

关键词: data science;    information technology;    public sector;    strategic alignment;   

DOI  :  10.29333/jisem/5932

来源: DOAJ

【 摘 要 】

The problem discussed in this paper is the paradox associated with hundreds of contributions of the scientific community over three decades, mainly leveraged by the Strategic Alignment Model (SAM) and its perspectives, but whose benefits arising from its applicability to the real world are scarce. The context of public sector organizations, which does not fit into any of the four perspectives presented by Henderson and Venkatraman (1993), led to the intertwining of the theme with Data Science. The hypothesis formulation involves interconnecting convergent concepts, namely through the adoption of a replicable framework in any world-wide public services, to potentiate the change of perspective, allowing to achieve the desired strategic alignment (IT-Business). It is hoped that the suggestions and recommendations can contribute to leverage significant changes in the Public Sector context in order to optimize the services provided, anticipating the citizen’s needs.

【 授权许可】

Unknown