A MULTICRITERIA DECISION MODEL FOR THE SELECTION OF AN INFORMATION SYSTEM FOR A LOGISTICS COMPANY USING MMASSI/IT

International Journal for Quality Research

Teresa Pereira¹  Catarina Araújo¹  Fernanda A. Ferreira² 

[1] CIDEM, School of Engineering of Porto of Polytechnic of Porto, Rua Dr. António Bernardino de Almeida, nº431, 4200-072, Porto, Portugal;School of Hospitality and Tourism of Polytechnic Institute of Porto and CITH/P.Porto, Applied Management Research Unit (UNIAG), Rua D. Sancho I, 981 4480-876, Vila do Conde, Portugal;

关键词: supply chain management;    logistics;    information systems;    decision-making process;    multi-criteria methodology for decision making support;   

DOI  :  10.24874/IJQR13.04-06

来源: DOAJ

【 摘 要 】

The aim of this work is to apply a methodology of decision support based on a multi-criteria decision analyses (MCDA), model that allows the evaluation and selection of an information system in a Logistics context. We carried out a literature review on supply chain management, logistics and decision theory to support all the practical work. A multi-criteria methodology for decision making support - Multi-criteria Methodology for the Assessment and Selection of Information Systems / Information Technologies (MMASSI / IT) based on logistics processes was applied during the MCDA, supported by a computer application. The ranking of the information systems best suited the decisional context was obtained and its sensitivity and robustness analyses performed.

【 授权许可】

Unknown