Digital Literacy Key Performance Indicators for Sustainable Development

Social Inclusion

Danica Radovanović¹  Christine Holst²  Andrea S. Winkler³  Josef Noll⁴  Sarbani Banerjee Belur⁵  Georges Vivien Houngbonon⁶  Erwan Le Quentrec⁶  Josephine Miliza⁷  Ritu Srivastava⁸ 

[1] Basic Internet Foundation, Norway;Centre for Global Health, Department of Community Medicine and Global Health, Institute of Health and Society, University of Oslo, Norway;Centre for Global Health, Department of Neurology, Technical University of Munich, Germany;Department of Technology Systems, University of Oslo, Norway;Gram Marg, India / Spoken Tutorial Health and Nutrition Project, Indian Institute of Technology Bombay, India;Orange Labs, France;School of Information Technology, Deakin University, Melbourne, Australia;Spoken Tutorial Health and Nutrition Project, Indian Institute of Technology Bombay, India;

关键词: digital inclusion;    digital inequalities;    digital health;    digital literacy;    health literacy;    internet lite;    key performance indicators;    sustainable development goals;   

DOI  :  10.17645/si.v8i2.2587

来源: DOAJ

【 摘 要 】

The concept of digital literacy has been defined in numerous ways over the last two decades to incorporate rapid technological changes, its versatility, and to bridge the global digital divide. Most approaches have been technology-centric with an inherent assumption of cultural and political neutrality of new media technologies. There are multiple hurdles in every stage of digital literacy implementation. The lack of solutions such as local language digital interfaces, locally relevant content, digital literacy training, the use of icons and audio excludes a large fraction of illiterate people. In this article, we analyse case studies targeted at under-connected people in sub-Saharan Africa and India that use digital literacy programmes to build knowledge and health literacy, solve societal problems and foster development. In India, we focus on notable initiatives undertaken in the domain of digital literacy for rural populations. In Sub-Saharan Africa, we draw from an original project in Kenya aiming at developing digital literacy for youth from low-income backgrounds. We further focus on Senegal, Mali, Burkina Faso and Tanzania, where field studies have been conducted on the use of digital technologies by low-literacy people and on how audio and icon-based interfaces and Internet lite standard could help them overcome their limitations. The main objective of this article is to identify key performance indicators (KPIs) in the context of digital literacy skills as one of the pillars for digital inclusion. We will learn how digital literacy programmes can be used to build digital literacy and how KPIs for sustainable development can be established. In the final discussion, we offer lessons learned from the case studies and further recommendation for stakeholders and decision-makers in the field of digital health literacy.

【 授权许可】

Unknown