Children, Young people and Mobility as a Service: Opportunities and barriers for future mobility

Transportation Research Interdisciplinary Perspectives

Karen Laing¹  Regina Gairal Casadó²  David Golightly³  Liz Todd³  Roberto Palacin⁴ 

[1] Corresponding author at: Future Mobility Group, 2nd Floor, Stephenson Building, Claremont Road, Newcastle upon Tyne NE1 7RU, UK.;Department of Education, Universitat Rovira I Virgili, Spain;Future Mobility Group, School of Engineering, Newcastle University, UK;School of Education, Communication and Language Sciences, Newcastle University, UK;

关键词: Mobility as a Service;    Children and young people;    User needs;    Workshops;    Usercentred design;   

DOI  :  

来源: DOAJ

【 摘 要 】

The following paper examines the needs and perceptions of children and young people (age 8–18) towards Mobility as a Service (MaaS). MaaS offers a new paradigm in the access, planning and pricing of travel. To date, however, young people's views and needs have not been explicitly considered within this context. This is despite more general transport work demonstrating that young people have specific needs and perceptions that could influence their use of MaaS now, and their ongoing perceptions of MaaS across their life. Views of young people towards the MaaS concept were captured through workshops using Lego™. Thematic analysis identified specific considerations for young people's perceptions of MaaS around the experience of travel, travel choices, technology, safety, and status and identity. These results include barriers to acceptance and adoption of MaaS, but also reservations regarding the underpinning transport services. These results also demonstrate the importance of recognising young people as active agents in the use of transport rather than passive users, while sharing many of the concerns of adult users. Young people have a rich and complex voice that needs to be considered in the context of a digitalised 21st century transport service provision and understand young people as having agency around their travel choices. As such this paper fills a critical research gap in the MaaS literature.

【 授权许可】

Unknown