OFFSHORING OF IT AND IT-ENABLED SERVICES: how far does India benefit from Its outsourcing industry

Internext: Revista Eletrônica de Negócios Internacionais

关键词: Offshoring;    Information Technology;    Innovation;    India;   

DOI  :  

来源: DOAJ

【 摘 要 】

The literature on services offshoring typically focuses on the extent of job losses in the homecountry. The impact on recipient countries is rarely examined in the western debate onoffshore outsourcing. The purpose of this paper is to analyze the impact of offshoring ininformation technology (IT) and IT-enabled services (ITES), including business processoutsourcing (BPO), on employment creation and technology diffusion/innovation gap inIndia. The paper concludes that being a service industry, the IT/ITES sector cannot beexpected to solve India’s massive unemployment problem. India needs to build laborintensive,manufactured products, not just services, in order to create jobs for millions ofeducated but unemployed young Indians. Concerning technology diffusion/innovation gap, inspite of impressive progress achieved by Indian service providers, they continue to lag behindin high-end areas that call for creativity and innovation such as inventing innovative businessproducts, and creating new global markets for such products.

【 授权许可】

Unknown