期刊论文详细信息
WPOM : Working Papers on Operations Management
Protocol: action planning for action research about kaizen in public organizations. The case of higher education
Julio J. Garcia-Sabater1  Juan A. Marin-Garcia1  Julien Maheut1 
[1] ROGLE - Departamento de Organización de Empresas - Universitat Politècnica de València;
关键词: Protocol;    Action-research;    kaizen;    continuous improvement;    higher education;    process improvement;    public services;   
DOI  :  10.4995/wpom.v9i1.8990
来源: DOAJ
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